Bluetooth Low Energy performance diagnostics for industrial sensors

Do your industrial sensors use Nordic Semiconductor BLE chips and suffer from connectivity issues?

Are you dealing with…

  • Latency spikes?
  • Random disconnects?
  • Battery life worse than expected?
  • Systems that perform well in the lab but become unreliable in production?

Find out what is limiting your Bluetooth LE communication and how to fix it in software.

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Common failure modes

Does this sound familiar?

Your Bluetooth LE product…

  • works well during development, but behaves differently after deployment 
  • experiences random disconnects or unexplained latency spikes
  • performs inconsistently across different installations
  • becomes less reliable near Wi-Fi or other wireless systems 
  • consumes more battery than expected
  • cannot be diagnosed because the available logs don’t explain the failures

If these symptoms sound familiar, changing hardware or tuning parameters may not be the best first step. The real limitation often lies somewhere else — and that’s exactly what we will help you uncover.

 Engineering approach

We help you identify what's really limiting your BLE performance

Our assessment looks beyond individual BLE settings: We review the complete communication system to understand how application requirements, firmware, radio behavior, and real-world operating conditions interact.

Step 1
Tell us about your system

We begin with a technical discussion to understand your BLE implementation, requirements, and the issues you're experiencing.

Step 1
Step 2
Send us your hardware

We evaluate your sensor, gateway or smartphone application under realistic operating conditions to reproduce and analyze the observed behavior.

Step 2
Step 3
Receive a root-cause analysis

We identify the technical reasons behind your BLE performance issues and determine where improvements are likely to have the greatest impact.

Step 3
Step 4
Get your engineering report

You'll receive a detailed report explaining our findings together with prioritized recommendations for improving your BLE performance.

Step 4
Step 5
Review the findings with us

We'll walk through the results with your engineering team, answer your questions, and discuss the most effective next steps.

Step 5

Review session

Why engineering teams request an assessment

Most companies don’t contact us because they need a new firmware stack.

They contact us because they need answers.

Typical questions include:

  • Why does our BLE system become unstable after deployment?
  • Why can’t we reproduce failures consistently?
  • Do we really need to redesign the hardware?
  • Are we overlooking something in our software?
  • Can an external BLE specialist identify what we’re missing?

Our diagnostics answer these questions before expensive implementation decisions are made. 

Why engineers choose us

Why DEWINE Labs

Industrial BLE systems rarely fail because of a single configuration parameter. Reliable wireless communication depends on the interaction between firmware, communication architecture, RF conditions, timing requirements, diagnostics, and validation.

DEWINE Labs specializes in understanding those interactions.

Our engineering team has more than a decade of experience developing and analyzing Bluetooth LE systems based on Nordic Semiconductor platforms, from battery-powered sensors to demanding industrial applications. Rather than focusing on isolated symptoms, we help engineering teams identify root causes and understand which changes are likely to improve real-world behavior.

Still have questions? We have answers!

Frequently asked questions (FAQs)

Is this only relevant for existing products?

No.

The diagnostics are valuable during development, before release, and after deployment.

Finding issues early is often significantly less expensive than fixing them after products reach customers.

Our primary expertise is Nordic Semiconductor platforms.

However, many of the engineering principles we apply also transfer to Bluetooth LE systems built on other platforms.

Not as part of the diagnostics.

The purpose of the diagnostics is to identify root causes, quantify the issues, and prioritize the engineering work.

If required, DEWINE Labs can support implementation as a separate engineering engagement.

Not necessarily.

Many diagnostics begin with the device, app or gateway, BLE configuration, logs, traces, system architecture, and technical documentation.

If source-code access would improve the analysis, this can be discussed separately under NDA.

No.

Some issues may require firmware changes, architecture modifications, gateway improvements, antenna optimization, or even hardware changes.

Our commitment is to provide a technically sound diagnosis and a prioritized roadmap—not to promise that every issue can be solved without system changes.

Our standard turnaround time is approximately 14 days after receiving the required hardware, documentation, and completing the technical intake call.

A priority 7-day option is also available on request.

Yes, if this is supported by our findings.

Recommendations may include firmware improvements, architecture changes, additional diagnostics, communication parameter optimization, validation strategies, or other engineering measures that improve real-world BLE performance.

We’ll begin with a technical discussion and review any available documentation.

Depending on the project, we may request:

  • sensor hardware
  • smartphone app or gateway
  • logs and sniffer traces
  • system architecture
  • firmware information
  • test results

We’ll define the exact scope together before the diagnostics begin.

In most cases, yes.

Hands-on testing allows us to evaluate your BLE system under realistic conditions and produce reliable engineering recommendations.

If physical hardware isn’t immediately available, we can often begin with documentation, logs, and architecture reviews before scheduling hardware testing.

Yes.

If required, our engineers can perform Bluetooth LE diagnostics directly at your facilities under real operating conditions.

Let’s check whether your product fits the diagnosis and whether we can help.

Book a diagnostic call

If your industrial sensor uses Nordic Semiconductor BLE chips and suffers from disconnects, delays, battery drain, gateway connection issues, weak range, or field failures, schedule a call.